Only one BlackBerry message folder?

Having factory reset some client devices and configured them with their new BlackBerry Professional Server everything was good until a user reported that all his work and personal emails were going to a single message folder along with any SMS.

Having checked the config and resent the service books and then forced a network reconciliation it's still not right, checked for hidden folders, no not that either, Vodafone technical don't know so it's off to the BlackBerry forums and the solution is a simple option change:

Select OPTIONS, then GENERAL OPTIONS, scroll down the list and select seperate against SMS and EMAIL and that will filter the messages into the appropriate message folders on the frontscreen

Exchange - bulk calendar permission changes

If you've ever needed to change the permissions on many Exchange calendars and wished for a tool to make things simple you need to checkout these posts relating a free MS tool PFDAVAdmin

http://www.msexchange.org/articles/PFDavAdmin-tool-Part2.html

BlackBerry Enterprise Server & Firewalls

If your firewall allows outbound connections on port 3101 from your server then you're good to go.

Despite what the install instructions say you don't need to configure a rule for inbound traffic on port 3101 as can be shown here in a test from the server we've just deployed:

C:\> bbsrptest
NetworkAccessNode is srp.gb.blackberry.net.
Attempting to connect to srp.gb.blackberry.net (193.109.81.33), port 3101
Sending test packet
Waiting for response
Receiving response
Checking response
Successful

BlackBerry - the factory reset procedure

To erase all the data on your BlackBerry device, complete the following steps. This option is available with BlackBerry Device Software 3.8 and later.

1. In the device Options, click Security
2. If you are using BlackBerry Device Software 4.1, click Security Options > General Security.
3. Click the trackwheel and select Wipe Handheld. 3. Click Continue.
4. Type “blackberry”. All the data on the BlackBerry device is erased.

On some new versions of blackberry software the menu navigation is slightly different:

1. Go to Options
2. Select Security Options.
3. Select General Settings
4. Click the Menu key
5. Select Wipe Handheld
6. Click Continue
7. Type “blackberry”. All the data on the BlackBerry device is erased.

Both options require that once it is wiped, hard-reset the handheld (remove the battery and reinsert). You can now perform Blackberry Wireless Activation again.

Testing SMTP based email

To manually perform a mail transaction through telnet, perform the following steps:

From a Command prompt, Type:

telnet mail.domainhere.com 25

This specifies to telnet to port 25 on a mail host for domainhere.com

220 The mail host identifies itself. This should be accompanied by several lines of introductory text:

Type:

HELO hostname.com

where hostname.com specifies your domain.

250 OK followed by the server you are connecting to.

Type:

MAIL FROM:you@hostname.com

where you@hostname.com indicates the address the mail should appear to be from.

250 OK

Type:

RCPT TO:client@domaim.com

where client@domain.com indicates the address the mail should appear to be from.

250 OK .

Type:

DATA

START MAIL INPUT, END WITH "." ON A LINE BY ITSELF Type a brief message, followed by . (Type a period on a line by itself, then hit ENTER.)

Text goes here

.

250 OK