Microsoft CRM 4.0 with IFD

Had some issues this week deploying Microsoft CRM for use at a clients where they need access internally and externally - not a problem as MS CRM is designed to do that using the IFD toolset, okay not so easy.

The format of the internal (HTTP) address is simple - it's just the server name suffixed with the port number to use as assigned in IIS, externally the  AD App Root Domain needs to be in the format:

  

          AD_name.rest_of _FQDN:SSL Port #

But the fun bit is that to access this externally tou need to add the deployment name to the front of the addresss, so your FQDN for the SSL certificate would be:

        deployed_business_name.AD_name.rest_of _FQDN

e.g.  business.ABC.ABCLTD.co.uk:5555

Once that's in and running they just need to get the Outlook client integration application loaded:

Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook

How to use Outlook without needing a VPN enabled connection

Using the CRM Outlook client without a VPN Connection